REPORT
Retail’s New Front Door is the Curb
AVs are redefining store pickup. Are you ready for autonomous self-delivery and ride-hail coordination?
The Status Quo:
Customers used to drive, park, and walk in. In the AV era, they’ll get dropped off or send their car to shop for them. No this is not the Jetson’s - it’s today’s reality.
What's Changing:
Autonomous vehicles are soon to be hitting the streets. Not just fleets like Waymo and Uber, but personally owned AVs. These cars don’t need parking. They just need your curb.
What It Means for You:
- Self-Delivery: Shoppers will send their AVs to pick up orders curbside and your ops better be ready.
- Ride-Hailing Coordination: Expect more drop-offs than drive-ins. That means higher curb traffic and dynamic needs.
How to Get Ready:
- Set up digital curb management for safe, high-throughput flow
- Create designated pick-up zones in both curb and lot
- Repurpose underutilized parking for smart AV staging
This is the next wave of retail logistics.